E-Z Cash of Panama City (the seller) will accept returns on items as long as the item is returned in the original condition with original sealed manufacturer's packaging when appropriate, and it is being returned with an RMA# (Return Merchandise Authorization Number) obtained from us. We will not accept any packages returned to us without the RMA#. We ask that you notify us within 7 days of receiving shipment that you would like to return the item. Once we have received the item back and have deemed the item to be in the original condition, with original manufacturer's packaging where appropriate, we will then process your refund. Refunds will be given as money back via the original payment method, check for check or money order, and credit card credit for credit card payment
Buyer is responsible for all shipping costs on returns.
If your item arrives damaged from shipping, we will file a damage/loss claim on your behalf with UPS, FedEx or the US Postal Service to get a refund on the value, less shipping charges, for the item(s) you have purchased. It is mandatorythat you hold onto the item and original packaging in its entirety while the claim is being processed. There may need for the carrier service to inspect the original package and its contents for consideration for reimbursement! This is very important if you wish to receive compensation for damaged item from UPS, FedEx or the US Postal Service.